Effective Date: June 2025
Last Updated: August 2025
Version: 2.0

1. Who We Are

Axis Surveying Ltd (“we”, “our”, “us”) is a private limited company registered in England & Wales (Company No. 16423573).
Registered office: Barnston House, Beacon Lane, Heswall, Wirral CH60 0EE.

We are the “data controller” for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This means we decide how and why we process your personal data.

2. What We Mean by Personal Data

Personal data is any information that identifies you, or could identify you when combined with other information. This can include:

• Name, address, email, phone number

• Job title, social media handles

• IP address or device information

We do not knowingly collect data from individuals under 18 years of age.

3. How We Collect Your Data

We collect data when you:

• Contact us by phone, email, website form, post, or in person

• Make an enquiry or purchase

• Subscribe to marketing communications

• Apply for a vacancy with us

• Use our website, which collects certain technical data via cookies

4. Types of Data We Collect

Category                  Examples

Identity Data            Name, username, job title, social media handles

Contact Data           Address, email, phone number

Financial Data         Bank account and payment details

Technical Data        IP address, browser type, device information, time zone

Marketing Data       Preferences for receiving marketing

Application Data     CVs, cover letters, recruitment correspondence

Some recruitment data may include special category data (e.g., health information, diversity data) which we process only where necessary and lawful — for example, to comply with employment law or with your explicit consent.

5. Lawful Bases for Processing

We only process your data when allowed by law. This may include:

• Consent – where you have clearly agreed (e.g., for marketing emails).

• Contract – to fulfil a contract with you or take steps before entering into one.

• Legitimate Interests – for purposes necessary to run and improve our business, provided your rights are not overridden. For example:

  • Responding to enquiries from potential clients

  • Improving our website and services

• Legal Obligation – where we must comply with laws (e.g., tax reporting).

• Vital Interests – to protect someone’s life (rarely applicable).

We do not rely on “Public Task” as a lawful basis.

6. How We Use Your Data

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If you do not provide required information, we may be unable to deliver our services to you.

7. Sharing Your Data

We do not sell your data. We may share it with:

• Service providers (e.g., IT support, hosting, logistics)

• Professional advisers (e.g., lawyers, accountants)

• Regulators and government bodies

• Third parties in connection with a business sale or restructuring

• Partners where needed to fulfil your request

International Transfers: Some providers (e.g., Google Analytics, Microsoft Clarity) store data outside the UK/EEA, including in the USA. Where this happens, we use legal safeguards such as the UK International Data Transfer Agreement or countries with an “adequacy decision” from the UK government.

8. Your Rights

You have the right to:

• Access your personal data

• Rectify incorrect or incomplete data

• Request erasure of your data

• Restrict processing of your data

• Object to processing (including marketing)

• Data portability – receive your data in a machine-readable format

• Withdraw consent (where we rely on consent)

• Be informed about automated decision-making (we do not use it)

To exercise your rights, email info@axissurveying.co.uk or write to our registered address.

You also have the right to complain to the Information Commissioner’s Office (www.ico.org.uk), but we encourage you to contact us first so we can try to resolve the issue.

9. Data Security & Retention

We use physical, technical, and organisational measures to safeguard your data. No internet transmission is 100% secure, but we do our best to protect your information.

We keep data only as long as necessary for the purposes collected and to meet legal obligations. For example:

• Financial records – 7 years (legal obligation)

• Customer enquiries – 2 years after last contact

• Job applications – 6 months after hiring decision unless agreed otherwise

10. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable website functionality (essential cookies)

• Remember preferences (experience cookies)

• Analyse site usage (analytics cookies)

• Tailor content and ads (marketing cookies)

We obtain consent for non-essential cookies via Teknobu Consent Manager, in line with UK GDPR and PECR. You can change or withdraw your consent at any time through our cookie settings page.

We use:

• Google Analytics (with anonymised IP)

• Microsoft Clarity (interaction analytics)

• TeknoChat Sales IQ (live chat)

• Formidable Forms (form handling)

• 34SP Hosting (UK-based hosting)

• SiteKit by Google, All in One SEO, WP Finger Print, Broken Link Checker

More about cookies: www.aboutcookies.org.

11. Marketing Preferences

You can opt out of marketing at any time by:

• Clicking “unsubscribe” in our emails

• Emailing info@axissurveying.co.uk

• Writing to our registered address

We aim to process opt-out requests within 14 working days.

12. Changes to This Policy

We may update this policy from time to time. The most recent version will always be available on our website, with a summary of changes where relevant.

13. External Links & Social Media

Our website may contain links to third-party sites. Clicking these may allow those sites to collect or share data about you. We are not responsible for their privacy practices and recommend you read their privacy policies.

If you interact with us on social media, your data will be subject to the privacy policy of that platform.

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Contact us:
Axis Surveying Ltd
Barnston House, Beacon Lane, Heswall, Wirral CH60 0EE
Email: info@axissurveying.co.uk